If you’ve experienced a flooding event, whether it’s due to a natural disaster, a burst pipe, or a leaking appliance, you know that time is of the essence. Quick action is essential to minimize damage and begin the road to recovery. This article provides an in-depth look at what happens during a water damage restoration service. Understanding the process can help you make informed decisions and achieve peace of mind during a stressful event.

Immediate Response

Initial Call and Dispatch

during a water damage

The moment you call us, we get a rough idea of the scale of water damage you are dealing with. For instance, if it’s a flooded basement, one or two crews are usually sufficient. However, in the case of larger facilities like hotels, we may send out five or six trucks equipped with large loss equipment to ensure that we can minimize the damage as efficiently as possible.

Assessment and Work Authorization

Upon arrival, our team conducts an initial assessment to determine the extent of the water-related damage. Based on the evaluation, we figure out the number of teams and the type of equipment needed. Before starting any work, the property owner or an authorized decision-maker needs to sign a work authorization form. This form allows us to operate on your premises and get started on the restoration process.

Financial Aspect

How Much Will It Cost?

One of the most common questions we get is about the cost. The reality is, we can’t give you an exact figure until we start the job. The cost varies depending on the scope of work needed, which often becomes clear only when we begin the water damage cleanup.

Defining the Scope of Work

Once we start opening walls or removing damaged flooring and contents, we get a clearer picture of the extent of the damage. Monitoring equipment will be used to gauge the level of moisture, and this helps us in determining the amount of work needed for restoring your property.

Monitoring and Documentation

Daily Monitoring

Our team keeps an eye on the drying process by monitoring equipment and conditions daily. This ensures that the machinery is not running longer than necessary, reducing your electricity costs and environmental impact.

Documentation for Insurance

We document every step of the process, from initial damage to final restoration. This includes photographs, notes, and any changes in the scope of work. This detailed documentation is invaluable when submitting claims to your insurance carrier. It explains what was needed, why it was needed, and for how long the equipment was utilized, thus assisting in a smooth claims process.

Final Phase: Reconstruction and Rebuild

After the water damage has been thoroughly addressed, the final phase involves rebuilding any areas that were dismantled during the restoration process. Using the documentation, we ensure that everything that was removed during the cleanup will be restored or replaced, to bring your property back to its original condition or better.


during a water damage

Knowing what happens during a water damage restoration service can relieve some of the stress associated with such a daunting situation. From the initial dispatch of teams to the concluding phase of reconstruction, each step is vital for effective recovery.

If you have further questions or are in need of service, do not hesitate to reach out to us for your water damage restoration or cleanup needs. Contact Service Restoration today to learn what happens during a water damage restoration service.