Clicky

Commercial Account Executive

Service Restoration has locations nationwide with disaster restoration and recovery experts available 24/7.

Service Restoration – Charlotte, NC

Job Description

We are looking for a strategic account manager to play a critical role in building relationships with significant clients. A deep network in the assisted living, property management, hospitality, education, or medical field is key as we will be setting up pre-loss plans for facilities and ensure they have a plan in place prior to any emergency or disaster. Having the ability to reach out and have a warm handoff is key for this position. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase commercial client commitments and commercial jobs.

As a Strategic Account Manager, you will represent our company and interact with major clients.

If you have excellent communication skills with a customer service attitude, we would like to meet you.

Ultimately, you should be responsible for achieving business development quota and strategic account management for all current and existing commercial clients

Responsibilities

  • Manage commercial key accounts to standards established by (the employer)
  • Achieve assigned strategic account objectives
  • Establish strong, long-term commercial client relationships
  • Communicate with commercial clients on regular basis and provide messaging in line with company direction
  • Suggest solutions and innovative ideas to meet commercial needs
  • Handle complaints and problems in a timely and effective manner
  • Act as the liaison between key commercial clients and internal teams
  • Identify and approach new potential strategic commercial clients
  • Public Relations and involvement with key industry organizations
  • Monitor business development performance metrics
  • Prepare monthly, quarterly and annual reports and forecasts to the standards of (the employer)
  • Complete emergency-disaster plans for all commercial clients to the standards of the commercial program and (employer)

Requirements

  • Minimum 5 years proven work experience as a strategic account manager or key account manager
  • Solid business development experience in B2B environment
  • Hands on experience with CRM software and account management systems, including the commitment to become very efficient with the program software and APP’s
  • Understanding of business development performance metrics 100% results based
  • An ability to address commercial client requests in a timely manner
  • Excellent communication and interpersonal skills with an aptitude for building strong commercial client relationships
  • Strong negotiation skills with a solution focus, not a problem based solving attitude
  • Provide new commercial clients from their own developed network of building and facility owners and managers
  • Ability to pass a background check and motor vehicle check.
  • A current, valid drivers license and clear driving record.

Compensation

Competitive compensation and benefits package for each qualified selected position

Job Type:

Full-time

Salary

$50,000.00 – $65,000.00 per year

Facebook
Twitter
LinkedIn
Share the Post:

Related Posts

Richard Sabando

Mold Removal

Expert Mold Removal Mold removal is an essential process for removing mold from homes and buildings. Service Restoration specializes in providing

Read More

Customer Reviews

Eve E.
"After we had a fire in our home, Service Restoration was the first to respond to our needs. They were very caring and attentive to us. I'd recommend this company to anyone. They are on point, and get the job done efficiently and quickly."
Robert R.
"Service Restoration has been a lifesaver. I had a condo that experienced a water leak. I got in touch with Service Restoration, and they very quickly assessed the situation and got the team assembled to take care of the remediation and all the repairs. It could not have been more turnkey. I truly appreciate them for all the hard work!"
Nathan C.
"I have worked with Service Restoration and they do a phenomenal job when it comes to emergency and disaster cleanup. They are wonderful to work with as always, and are very knowledgeable in the business! I will continue to call them if I need their services!"
Katie L.
"Service Restoration exceeded my expectations with their prompt and professional service. The team was exceptional. They were efficient and thorough. Their expertise and friendly demeanor were greatly appreciated. It’s clear that Service Restoration truly cares about their customers, and it shows in the quality of their work. Thank you, Service Restoration!"
service restoration truck in front of commercial building

The #1 Choice for Emergency Restoration

Call Now

Review us!

Pick whatever is most convenient to you, we appreciate you sharing your experience!